Tenant FAQs
Answers to your frequently asked questions
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What Is The Resident Benefit Package?
At Mesa, you have the option to enroll in the Resident Benefits Package (RBP) for an additional $39.95/month which includes renters insurance, HVAC air filter delivery (for applicable properties), credit building to help boost your credit score with timely rent payments, $1M Identity Protection, move-in concierge service making utility connection and home service setup a breeze during your move-in, our best-in-class resident rewards program, and much more! More details upon application. This additional $39.95 fee is payable monthly on the first with rent. -
How often will I receive my filter(s)?
A new filter will be shipped directly to your door every 90 days. This grade of filter is cheaper in price than many competitors. -
Do I install the filter myself?
Yes. Once received, you will remove and dispose of your old filter, and replace with the new filter. There will be instructions in your shipment on how to locate and change your filter. -
Where is my air filter located?
First, look around your property for a return air grate (usually on a wall or ceiling). If you find one, there will be a place for you to open the grate, and your filter will be inside. If your property does not have a grate on the wall, your air filter will be located in/by your furnace. Look for a 1″-4” wide hinged or removable cover on it and the filter will be inside. -
Why do I need to change my furnace filter?
It is an excellent way to save money on your energy bills. Having a clean filter means it takes less energy to push air through your home. A dirty filter is the #1 reason for HVAC system failures. It restricts the air flow into your HVAC systems air handler, which then strains, and oftentimes burns out the motor controlling air flow. An HVAC repair STARTS at around $600 and an exhaustive repair can easily reach $7,000. A new system, if the damage is irreparable, starts at around $10,000. -
I forgot to attach required documents to my application. Where can I send these?
You can send any required documentation not attached to the original application to applications@mesaproperties.net. -
How do I apply for a property?
- Fill out an application on our website.
- Go to our AVAILABLE RENTALS PAGE
- Search this page for the property you would like to apply for.
- Click the “Apply Now” button and submit an application.
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How do I schedule a showing?
You can schedule a showing on our available rentals page. -
What are the income requirements to rent one of your properties?
We require a minimum gross income of 3 times the monthly rent in verifiable income. For Section 8, VASH, and other state or federal housing vouchers, the 3 times the rent requirement is based on the portion of rent that the tenant is responsible for paying as opposed to the total rent of the property. -
Do you work with evictions?
If you have any eviction on your record, your application will be automatically denied. -
Do you handle Section 8?
Yes, we accept all forms of legally verifiable income including Section 8, VASH, and other state or federal housing vouchers.